Usability Evaluation Frameworks of Mobile Application: a Mini-systematic Literature Review

Usability Evaluation (UE) is defined as the process of measuring usability and recognizing explicit usability problems. UE in mobile application aims to identify the main issues in the user interface that may lead to human error, terminate the user interaction with the mobile application and cause user frustration. UE frameworks are considered as major success factor and led to higher acceptance for the mobile application since the usability testing is basic of software application development. Objective: The objective o this study is to conduct a systematic review on the published scientific literature to provide the usability attributes and guidelines reviewing the previous work. Method: The following selection criteria were used to perform a systematic search of the literature: research studies published in English language between 2012 and 2014, targeted frameworks are commercial including Android and IOS guidelines framework. The outcome of the study is Usability Evaluation Metrics frameworks. The following databases were searched: ACM and Google scholar. The included search terms were: Usability Evaluation, Usability metrics, Usability Framework, UE and Mobile Application. The criteria to select articles were limited to peer-reviewed scientific publications and review articles also included. Results: Based on the inclusion and exclusion criteria, screening was done to the 24 articles. 13 articles were found eligible to be included while 11 studies were excluded. The included studies consisted of 7 exploration tasks and visualization of interface (criteria-oriented), 6 goal-oriented approaches, and 1 non-moderated usability study. Discussion : in general, (7) of proposed usability evaluation metrics frameworks are focusing on interface visualization and graph representation, this reflected directly on developer and designer to cope within mobile application development process. On the other side, (6) studies focusing on developing conceptual usability framework. (1) Study investigates completely on automated usability framework. Conclusion: UE Framework of user interaction acts as a structured and general methodology for designing and evaluating mobile application by collecting usability information among user interaction with mobile applications. UE framework is consider a theory for describing, explaining, and predicting usability differences; (2) a method for defining, evaluating, and measuring usability objectively; (3) a process for designing built-in good usability. Field of Research: Usability Evaluation, Usability metrics, Usability Framework, UE and Mobile Application.